Patient and Customer Experience
Patients' Bill of Rights
Every patient has the right to receive treatment without discrimination based on race, color, national origin, religion, sex, sexual orientation, age, gender identity, gender expression or disability, in addition to other important rights.
We are committed to supporting the language needs of all patients during their visit.
We provide the medical and nursing care you need for a rapid and safe recovery.
Call (866) 831-2206 to learn more.
Need a nurse, therapist or other medical professional? We can bring high-quality care right to your home.
Call (866) 651-4200 to learn more.
The Senior Navigator program is a free information, referral and assistance center designed to help seniors and their families find and access services.
Call (888) 243-6272 to learn more.
Billing & insurance
Need information on paying a bill, financial assistance or insurance? We're here to help. See these links for more on billing and insurance at Northwell.